Privacy Policy

Privacy Policy

At The Gokools' Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our renovation services, website, and other communication channels.

1. Information We Collect

We collect personal information that you provide directly to us, such as:

• Name
• Email address
• Phone number
• Address
• Payment information
• Project details (scope, preferences, budget)
• 
  

We may also collect non-personal information such as:

• Browser type
• IP address
• Usage data
• Cookies and other tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and manage renovation services
• Communicate with you about your project, including estimates, updates, and invoices
• Improve our website and services
• Respond to inquiries and requests
• Process payments
• Comply with legal obligations

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service providers (e.g., contractors, suppliers) who assist in delivering renovation services
• Payment processors for billing and invoicing purposes
• Legal authorities if required by law or to protect our rights
• With your consent

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, correct, or update your personal information
• Request the deletion of your personal information
• Opt-out of receiving marketing communications

To exercise these rights, please contact us at anusha@thegokools.co.uk .

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

The Gokools Ltd
info@thegokools.co.uk